FendoPrivacy
1. Who we are
Fendo is a hire car photo check-in app at fendoapp.com, run from the United Kingdom. For anything about your data, email support@fendoapp.com. We are the data controller for the small amount of data our server handles, described below.
2. What stays on your phone
Everything you create in Fendo is saved in your browser's own storage on your device:
- your check-ins, the photos you take, their fingerprints (SHA-256) and time stamps;
- the location of each photo, if you allow location access (used to show where the photo was taken; you can say no and Fendo still works);
- notes, findings, letters you draft and your settings.
We cannot see this data. Deleting a check-in in the app, clearing your browser's site data for fendoapp.com, or uninstalling the app removes it. If you lose your phone or clear the browser, we cannot recover it, so keep the PDF somewhere safe.
3. What is sent to our server, and why
| When | What is sent | What happens to it |
|---|---|---|
| You scan a photo for damage, or ask Fendo to read a fuel gauge, number plate, odometer or a charge letter, or to compare pickup and return | The photo(s) involved and the question for that check | Our server passes them to an AI analysis service, returns the answer to your phone, and keeps nothing. |
| You save a photo | The photo's fingerprint (a 64-character code), never the photo | Our server signs it with the current time so you can later show the photo existed then. The fingerprint is not stored. |
| Fendo checks the clock | A request for the time | Nothing stored. |
Like any website, our hosting provider (Cloudflare) sees your IP address when your phone connects. We use it only to limit how many scans one device can run per minute, which stops abuse, and we do not keep a log of it.
4. Who else handles your data
- Cloudflare hosts the app and our server.
- An AI analysis service examines the photos you choose to scan. It acts only on our instructions, does not use your photos to train its models, and may hold them for a short period (normally up to 30 days) for safety and abuse checks before deleting them.
- Google Fonts and cdnjs supply the app's typeface and its PDF tool; your browser fetches them directly, which shares your IP address with those services.
Some of these providers are based outside the UK, mainly in the United States. Where that happens, the transfer is covered by the UK's data bridge or standard contract clauses.
5. Our legal basis
We process the photos you send for scanning because you ask us to, to provide the service (contract). We use IP addresses for rate limiting because we have a legitimate interest in keeping the service working and secure.
6. Your rights
Under UK data protection law you can ask to see, correct or delete personal data we hold, object to processing, or complain. Because we do not keep your photos or check-ins, there is usually nothing on our side to send or delete, but email support@fendoapp.com and we will answer within one month. You can also complain to the Information Commissioner's Office at ico.org.uk.
7. Children
Fendo is meant for adults hiring a vehicle. It is not aimed at children under 13.
8. Changes
If we change how Fendo handles data, we will update this page and the date at the top before the change takes effect. If we ever add accounts, payments or analytics, this page will say so first.